Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact Information: Your name, telephone number, email address, mailing address, and other information needed to communicate with you or schedule an appointment.
• Identification and Verification Information: Information from government-issued identification or other identity verification methods when required for a notarial act.
• Appointment and Transaction Information: Details related to your appointment, requested service, documents being notarized, service location, and transaction history.
• Payment Information: Payment information processed through third-party payment processors. We generally do not directly store complete payment card information.
• Website Information: Information such as IP address, browser type, device information, referring pages, pages visited, and other website usage information that may be collected through analytics, cookies, or similar technologies.
• Communications: Information you provide through telephone calls, text messages, email, online forms, or other communications with us.

2. How We Use Your Information

We may use your information to:

• Schedule and provide mobile, remote, or other notary services.
• Verify identity as required for a notarial act.
• Communicate with you regarding appointments, confirmations, reminders, changes, and follow-up questions.
• Process payments and maintain transaction records.
• Coordinate services with authorized notaries or independent contractors when necessary.
• Maintain records required by applicable notary laws and regulations.
• Operate, maintain, analyze, and improve our website and services.
• Measure advertising and marketing performance.
• Prevent fraud, protect our business, and comply with legal obligations.

We do not sell your personal information to third parties.

3. Notary Records and Legal Retention Requirements

Notaries may be legally required to maintain journals, records, electronic records, or other documentation relating to notarial acts.

These records may include information such as your name, signature, date and type of notarization, identification information, and other information required by applicable law.

Because certain notary records must be retained for legally mandated periods, information contained in those records may not be eligible for deletion upon request.

Retention requirements may vary depending on the jurisdiction in which the notarization is performed and whether the notarization is performed in person or through remote online notarization.

4. Third-Party Service Providers

We may use third-party providers to support our business operations, including appointment scheduling, payment processing, website hosting, analytics, advertising and conversion tracking, email and text communications, remote online notarization platforms, customer relationship management, and business administration.

These providers may process information on our behalf subject to their own privacy policies and security practices.

5. Cookies and Website Analytics

Our website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website usage, measure advertising performance, and improve our services.

Depending on the technologies used, third-party providers such as Google may receive information about your interaction with our website.

You may be able to manage cookies through your browser settings or other privacy controls available on your device.

6. Information Sharing

We may share information when reasonably necessary to provide requested services, including with authorized notaries, independent contractors, payment processors, technology providers, or other service providers assisting us.

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our rights, customers, or business.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

Notaries and independent contractors working with us are expected to maintain confidentiality and appropriately safeguard client information and documents.

8. Your Privacy Rights

You may contact us to request access to or correction of certain personal information we maintain about you. Where legally applicable, you may also request deletion of certain information.

These rights do not apply where we are required to retain information by law, including legally required notary records, journals, transaction records, or other regulatory records.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, services, payment platforms, scheduling systems, or remote notarization providers. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us